Diana R Qxy

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Verified Reviewer
| map-marker Grays, England

Dynocraft power wheel

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I have been trying since November to get my son's Dino craft working properly and for it only goes for 10 minutes after being fully charged is for the birds and then on top of that the car when I bought it was missing pieces and I still don't have part number 18
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Preferred solution: Fix my issue or replace it

Brian V Tsw

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Verified Reviewer

Rubbing wheel

Dynacraft - Rubbing wheel
The front wheel is rubbing it seems to be bent or too big. Its my kids first bike please contact me asap. Thank you.
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Preferred solution: A bike that’s put together properly

1 comment
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Tammarra F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Manila, Utah

Dynocraft power wheel

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Dynacraft - Dynocraft power wheel
I purchased a Dynocraft power wheel 5/2023 for my granddaughter and it doesn't shift or reverse! I tried to return it at Wal-Mart they told me to connect Squaretrade which I did,they told me to contact the manufacturing company, I did and didn't get any answers! I am so frustrated I can't talk to anyone that will help me... I'm stuck w a powerwheel that doesn't run properly, I live 1 hour away from the closest Wal-Mart! Please help me!!???
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Pros:
  • When it was working was ok
Cons:
  • It doesnt shift or reverse

Preferred solution: Full refund

User's recommendation: If you purchase insurance on an item make sure they can help!

Abisai Nao

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Evington, Virginia

Switch is bad batch 303266

Dynacraft - Switch is bad batch 303266
Dynacraft - Switch is bad batch 303266 - Image 2
The truck was a gift and I am trying to keep it running as all is good but the pedal switch . I want to buy it if not covered. The motor is running, I went online but cant find this momentary rocker switch.
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User's recommendation: Get or keep proof of purchase and parts paper.

Emine c Bvo

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Verified Reviewer
| map-marker Baltimore, Maryland

Can't get customer service thru dynacrqftwheels.com/contact

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I bought a dynacraft product from Walmart It is missing the charger,they won't take it back also the booklet comes with says don't return it to store call number ... I call the number and automated message says there is no customer service over the phone go to the webs site,on the web site when you hit contact it redirect you to a page that is missing or broken, I need full refund or a charger for my purchase Model8805-93 Date 0314**** Batch304623 Serial number DA0593OC01063
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Abisai Nao

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Verified Reviewer
| map-marker Culpeper, Virginia

Switch on electric paws fire truck broke, cost me $26 but it problem should had cost not more than $10 but better than throwing it away.

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Switch was defective for operating Without the switch working the toy is just an ornament. Easy fix but could not find a source locally that matches, off on switch fit but needed an on momentary switch when pressed which was not available.
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User's recommendation: Check to see what the warranty is and where parts can be purchased locally.

Jessica H Bud

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Verified Reviewer
| map-marker Grand Junction, Colorado

Faulty Product, incorrect parts, terrible service

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I purchased a Realtree UTV in June of 2021. I tried to return it to Walmart in September because it had quit working. They forced me to try to get parts from Dynacraft directly and it put me outside of the return window. I have been going back and forth with customer service since September of 2021 and still dont have my issues resolved. I'd like a full refund for the faulty toy you produced.
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Loss:
$450
Cons:
  • Wont help you fix the problem
  • No service
  • Broke down

Preferred solution: Full refund

User's recommendation: DONT BUY!!!

Anonymous
map-marker Beverly, Massachusetts

Bicycle missing parts

I brought my grandson one of your bikes the genesis chrome 2.0 20 inch bicycle BMX I do not have the front wheel hub axle nuts
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John S Bgq

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Verified Reviewer
| map-marker Rochester, New York

Missing parts

Hot Wheels 14 Bike Item# 8514-22 Missing both front and rear wheel reflectors illustration #14 Missing illustration # 5 reflector Missing illustration #25 rear reflector
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Anonymous
map-marker Houston, Texas

Trying to order a warrented part, cant talk to a human being about my problem

warranted part in malfunctioning, called customer service # . was told by recorded message that i couldn't talk to anyone.
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User's recommendation: don't buy this trash

Dudley A

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Verified Reviewer
| map-marker Austin, Texas

I need axel cover that was ordered 2 months ago

Not getting reason why I havent received the axel cover forAudi car serial number DA0404NH00707 ordered over two months ago. Cant talk to anyone
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Pros:
  • Visual appealing
Cons:
  • Wont help you fix the problem
Anonymous
map-marker Salisbury, North Carolina

The princess carriage is garbage. The customer service is non existing

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My girls princess carriage *** out after maybe a year. I should have read the reviews before I bought it. My neice got one that completely quit as well. Save your money. Just buy a quality Power Wheels instead of this stuff. It may look good, but it's nothing special when it doesn't run and just sits in the garage and your girls want to ride it.
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User's recommendation: Buy a Power Wheels

PAMELA S Zth

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Verified Reviewer
| map-marker Wilson, North Carolina

00216388

I HAVE HAS THIS DYNACRAFT 24V SEND 3/10/2022 YOU HAVE ASK ME TO CHECK DIFFERENT THING AND STILL TO THIS DAY IT STILL WILL NOT START
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Preferred solution: Full refund

TARA L Orh

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Verified Reviewer
| map-marker Knoxville, Tennessee

Unsatisfied with purchase

Bought the 24 volt atv for grand baby and it stays charged for 10 or 15 mins not worth the money. Thank you
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Preferred solution: Let the company propose a solution

Louis M Egz

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Verified Reviewer

24v utv won't move

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Bought 24v realtree utv for my 3 years old grandson. Worked great for 4 months . Now it will not run
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Loss:
$450
Pros:
  • Visual appealing
Cons:
  • Broke down

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy

Anonymous
map-marker Perth, Ontario

Feedback

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My order was handled quickly and efficiently thank you .Delivery is a little slow.Trust that future problems are handled as efficiently
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